The Talent Management Handbook مرجع في التميز المؤسسي










Edited by

Lance A. Berger

Dorothy R. Berger

New York Chicago San Francisco Lisbon London

Madrid Mexico City Milan New Delhi San Juan

Seoul Singapore


محتويات الكتاب:


Preface vii

Contributors ix

Part I Creating a Talent Management Program for Organization Excellence 1

1. Designing and Assembling the Building Blocks for Organization Excellence: The Talent Management Model, Lance A. Berger and Dorothy R. Berger 3

Building Block 1: Competency Assessment

2. Formulating Competencies, Murray M. Dalziel, Ph.D. 13

3. Fundamentals of Competency Modeling, Kim E. Ruyle and J. Evelyn Orr 22

4. Creating the Workforce of the Future: Projecting and Utilizing New Competencies, Ron Garonzik, Ph.D., and John B. Larrere 33

Building Block 2: Performance Appraisals

5. Designing a Performance Appraisal for Driving Organization Success, Dick Grote 45

6. Performance Measurement for All Employees, Mark Graham Brown 55

7. Conducting Performance Reviews that Improve the Quality of Your Talent Base, David Insler and Angelita Becom 65

8. Appraising Executive Talent, James F. Reda 76

9. Selecting the Right Performance Appraisal, Martin G.Wolf, Ph.D. 88

10. Improving Performance through the Employee Value Exchange,

Jim Kochanski and JP Elliott 109

Building Block 3: Succession and Career Planning

11. Integrating Succession Planning and Career Planning, William J. Rothwell, Ph.D. 119

12. Determining Every Employee’s Potential for Growth, Murray M. Dalziel, Ph.D. 131

13. Designing a Succession Planning Program, Doris Sims 140

14. Practical Discussions for Sweet Success, Kevin D.Wilde 148

15. Career Development: Encompassing All Employees, Beverly Kaye, Ph.D., Joyce Cohen, and Beverly Crowell 159

16. CEO Succession Planning, Marshall Goldsmith 169

17. Ensuring CEO Succession Agility in the Boardroom,

Dennis Carey, Marc Feigen, and Kevin Cashman 175

Part II Formulating Coaching,Training, and Development Approaches that Drive Talent

Management Processes 181

18. Training and Development: A New Context for Learning, Dale E. Kunneman, Francesco Turchetti, Sharon L. Cresswell, Catherine M. Sleezer 183

19. Developing Your Workforce:Measurement Makes a Difference, Jack J. Phillips, Ph.D., and Lisa Edwards 194

20. Developing Top Talent: Guiding Principles,Methodology, and Practices Considerations, Karol M.Wasylyshyn, Psy.D. 205

21. Coaching for Sustained,Desired Change: Building Relationships and Talent, Richard E.Boyatzis,Ph.D.,Melvin L. Smith,Ph.D., and Ellen Van Oosten 217

22. Developing Leadership Competencies through 360-Degree Feedback and Coaching, John W. Fleenor, Sylvester Taylor, and Craig Chappelow 227

23. Using 360-Degree Feedback for Talent Development, Michael Haid 235

24. Coaching Leaders for Corporate Social Responsibility, Deb Jacobs and Mayra Hernandez 245

25. Integrating Coaching,Training, and Development with Talent Management, Kaye Thorne 255

Part III Making Compensation an Integral Part of Your Talent Management Program 263

26. Driving Success through Differentiation: Compensation and Talent Management, Andrew S. Rosen and Jodi L. Starkman 265

27. Rewarding Your Top Talent, Mel Stark and Mark Royal 276

28. Using Long-Term Incentives to Retain Top Talent, Paul Conley and Dan Kadrlik 285

29. Fostering Employee Involvement and Engagement through Compensation and Benefits, Gerald E. Ledford, Jr., Ph.D. 291

Part IV Using Talent Management Processes to Drive Cultures of Excellence 303

Theme 1: Using Talent Management Techniques to Drive Culture

30. Establishing a Talent Management Culture, David C. Forman 305

31. Linking Culture and Talent Management, Andy Pellant 315

32. Creating a Culture of Success: What Every CEO Needs to Know, Owen Sullivan 321

33. Using Onboarding as a Talent Management Tool, David Lee 331

34. Employee Engagement and Talent Management,

Deborah Schroeder-Saulnier 340

Theme 2: Targeting Cultures that Create Competitive Advantage for Your Organization

35. Crafting a Culture of Creativity and Innovation, Fredericka K. Reisman, Ph.D., and Theodore A. Hartz,MBA 349

36. Building a Sustainability Culture through Employee Engagement, Max Caldwell and Denise Fairhurst 366

37. Unleashing Talent in Service of a Sustainable Future, Jeana Wirtenberg, Ph.D. 374

38. The Role of Ethics in Talent Management: How Organizations Ought to Behave, Stephen F. Hallam, Ph.D., and Teresa Alberte Hallam, Ph.D. 385

39. Collaboration: Getting the Most Out of Informal Connections, Robert J.Thomas and Yaarit Silverstone 392

Theme 3: Making Diversity Part of Your Competitive Advantage

40. Creating Competitive Advantage through Cultural Dexterity, Reginald F. Butler 403

41. Building a Reservoir of High Performance and High Potential Women, Molly Dickinson Shepard and Nila G. Betof, Ph.D. 409

Part V Using Talent Analysis and Planning Techniques to Enhance Your Talent Management Program 421

42. Multiplying Talent for High Performance, David Smith and Elizabeth Craig 423

43. Workforce Planning: Connecting Business Strategy to Talent Strategy, Ed Newman 431

44. Using Workforce Planning as Part of a Talent Management Program,

Robert Conlon, E.Michael Norman, and Aaron Sorensen, Ph.D. 440

45. New Tools for Talent Management:The Age of Analytics, Haig R. Nalbantian and Jason Jeffay 452

46. The Role of Line Managers in Talent Planning, Rick Lash, Ph.D. and Tom McMullen 463

47. Making Recruitment Part of Your Talent Management Process, Randy Jayne 471

48. Making Outplacement Part of Your Talent Strategy, Tony Santora and Melvin Scales 479

49. Developing Talent Management Information Systems,Craig M. Berger 487

50. Implementing an Automated Talent Management System,

Guy Gauvin 495

Part VI Innovative Thinking that Can Shape Your Organization’s Approach to Talent Management 503

51. Rethinking Talent Management Using a People Equity Framework, William A. Schiemann 505

52. Marshalling Talent: A Collaborative Approach to Talent Management, Dave Ulrich, Ph.D., and Michael Ulrich 518

53. The Global State of Talent Management, David C. Forman 529

54. A Model for Talent Manager Excellence, Marc Effron and Jim Shanley 539

55. Talent Management Leadership in Government,

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Author: د. عبدالرحيم محمد عبدالرحيم

إستشاري التخطيط الإستراتيجي وقياس الأداء المؤسسي والتدريب - أستاذ الإدارة العامة المشارك - كلية المجتمع

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