THE
TALENT
MANAGEMENT
HANDBOOK
CREATING A SUSTAINABLE
COMPETITIVE ADVANTAGE
BY SELECTING, DEVELOPING,
AND PROMOTING
THE BEST PEOPLE
Edited by
Lance A. Berger
Dorothy R. Berger
New York Chicago San Francisco Lisbon London
Madrid Mexico City Milan New Delhi San Juan
Seoul Singapore
الربط:
http://view.fdu.edu/files/00_berger_fm.pdf
محتويات الكتاب:
Contents
Preface vii
Contributors ix
Part I Creating a Talent Management Program for Organization Excellence 1
1. Designing and Assembling the Building Blocks for Organization Excellence: The Talent Management Model, Lance A. Berger and Dorothy R. Berger 3
Building Block 1: Competency Assessment
2. Formulating Competencies, Murray M. Dalziel, Ph.D. 13
3. Fundamentals of Competency Modeling, Kim E. Ruyle and J. Evelyn Orr 22
4. Creating the Workforce of the Future: Projecting and Utilizing New Competencies, Ron Garonzik, Ph.D., and John B. Larrere 33
Building Block 2: Performance Appraisals
5. Designing a Performance Appraisal for Driving Organization Success, Dick Grote 45
6. Performance Measurement for All Employees, Mark Graham Brown 55
7. Conducting Performance Reviews that Improve the Quality of Your Talent Base, David Insler and Angelita Becom 65
8. Appraising Executive Talent, James F. Reda 76
9. Selecting the Right Performance Appraisal, Martin G.Wolf, Ph.D. 88
10. Improving Performance through the Employee Value Exchange,
Jim Kochanski and JP Elliott 109
Building Block 3: Succession and Career Planning
11. Integrating Succession Planning and Career Planning, William J. Rothwell, Ph.D. 119
12. Determining Every Employee’s Potential for Growth, Murray M. Dalziel, Ph.D. 131
13. Designing a Succession Planning Program, Doris Sims 140
14. Practical Discussions for Sweet Success, Kevin D.Wilde 148
15. Career Development: Encompassing All Employees, Beverly Kaye, Ph.D., Joyce Cohen, and Beverly Crowell 159
16. CEO Succession Planning, Marshall Goldsmith 169
17. Ensuring CEO Succession Agility in the Boardroom,
Dennis Carey, Marc Feigen, and Kevin Cashman 175
Part II Formulating Coaching,Training, and Development Approaches that Drive Talent
Management Processes 181
18. Training and Development: A New Context for Learning, Dale E. Kunneman, Francesco Turchetti, Sharon L. Cresswell, Catherine M. Sleezer 183
19. Developing Your Workforce:Measurement Makes a Difference, Jack J. Phillips, Ph.D., and Lisa Edwards 194
20. Developing Top Talent: Guiding Principles,Methodology, and Practices Considerations, Karol M.Wasylyshyn, Psy.D. 205
21. Coaching for Sustained,Desired Change: Building Relationships and Talent, Richard E.Boyatzis,Ph.D.,Melvin L. Smith,Ph.D., and Ellen Van Oosten 217
22. Developing Leadership Competencies through 360-Degree Feedback and Coaching, John W. Fleenor, Sylvester Taylor, and Craig Chappelow 227
23. Using 360-Degree Feedback for Talent Development, Michael Haid 235
24. Coaching Leaders for Corporate Social Responsibility, Deb Jacobs and Mayra Hernandez 245
25. Integrating Coaching,Training, and Development with Talent Management, Kaye Thorne 255
Part III Making Compensation an Integral Part of Your Talent Management Program 263
26. Driving Success through Differentiation: Compensation and Talent Management, Andrew S. Rosen and Jodi L. Starkman 265
27. Rewarding Your Top Talent, Mel Stark and Mark Royal 276
28. Using Long-Term Incentives to Retain Top Talent, Paul Conley and Dan Kadrlik 285
29. Fostering Employee Involvement and Engagement through Compensation and Benefits, Gerald E. Ledford, Jr., Ph.D. 291
Part IV Using Talent Management Processes to Drive Cultures of Excellence 303
Theme 1: Using Talent Management Techniques to Drive Culture
30. Establishing a Talent Management Culture, David C. Forman 305
31. Linking Culture and Talent Management, Andy Pellant 315
32. Creating a Culture of Success: What Every CEO Needs to Know, Owen Sullivan 321
33. Using Onboarding as a Talent Management Tool, David Lee 331
34. Employee Engagement and Talent Management,
Deborah Schroeder-Saulnier 340
Theme 2: Targeting Cultures that Create Competitive Advantage for Your Organization
35. Crafting a Culture of Creativity and Innovation, Fredericka K. Reisman, Ph.D., and Theodore A. Hartz,MBA 349
36. Building a Sustainability Culture through Employee Engagement, Max Caldwell and Denise Fairhurst 366
37. Unleashing Talent in Service of a Sustainable Future, Jeana Wirtenberg, Ph.D. 374
38. The Role of Ethics in Talent Management: How Organizations Ought to Behave, Stephen F. Hallam, Ph.D., and Teresa Alberte Hallam, Ph.D. 385
39. Collaboration: Getting the Most Out of Informal Connections, Robert J.Thomas and Yaarit Silverstone 392
Theme 3: Making Diversity Part of Your Competitive Advantage
40. Creating Competitive Advantage through Cultural Dexterity, Reginald F. Butler 403
41. Building a Reservoir of High Performance and High Potential Women, Molly Dickinson Shepard and Nila G. Betof, Ph.D. 409
Part V Using Talent Analysis and Planning Techniques to Enhance Your Talent Management Program 421
42. Multiplying Talent for High Performance, David Smith and Elizabeth Craig 423
43. Workforce Planning: Connecting Business Strategy to Talent Strategy, Ed Newman 431
44. Using Workforce Planning as Part of a Talent Management Program,
Robert Conlon, E.Michael Norman, and Aaron Sorensen, Ph.D. 440
45. New Tools for Talent Management:The Age of Analytics, Haig R. Nalbantian and Jason Jeffay 452
46. The Role of Line Managers in Talent Planning, Rick Lash, Ph.D. and Tom McMullen 463
47. Making Recruitment Part of Your Talent Management Process, Randy Jayne 471
48. Making Outplacement Part of Your Talent Strategy, Tony Santora and Melvin Scales 479
49. Developing Talent Management Information Systems,Craig M. Berger 487
50. Implementing an Automated Talent Management System,
Guy Gauvin 495
Part VI Innovative Thinking that Can Shape Your Organization’s Approach to Talent Management 503
51. Rethinking Talent Management Using a People Equity Framework, William A. Schiemann 505
52. Marshalling Talent: A Collaborative Approach to Talent Management, Dave Ulrich, Ph.D., and Michael Ulrich 518
53. The Global State of Talent Management, David C. Forman 529
54. A Model for Talent Manager Excellence, Marc Effron and Jim Shanley 539
55. Talent Management Leadership in Government,
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